Frequently Asked Questions

Shipping

How long does shipping take?

Orders are processed within 1–3 business days. Standard shipping within the US takes 5–10 business days. Express shipping is available and typically arrives in 2–4 business days.

Do you offer free shipping?

Yes! We offer free shipping on qualifying orders. Check our shipping policy for current thresholds and details.

Will I receive a tracking number?

Yes. Once your order ships, you'll receive a confirmation email with your tracking number so you can follow your package every step of the way.

Do you ship internationally?

We currently ship within the United States. International shipping options may be available for select products — please contact us for more information.

Orders

Can I change or cancel my order?

We begin processing orders quickly, so changes or cancellations may not always be possible. Please contact us as soon as possible at our contact page and we'll do our best to help.

What if my item arrives damaged or incorrect?

We're sorry to hear that! Please reach out to us within 7 days of delivery with a photo of the item and your order number, and we'll make it right.

Returns & Refunds

What is your return policy?

We accept returns on eligible items. Please review our Refund Policy for full details on return windows, item conditions, and how refunds are issued.

Who pays for return shipping?

Please refer to our Refund Policy for details on return shipping costs.

Products

Are your products high quality?

We carefully select our products to ensure they meet our quality standards. Each listing includes detailed descriptions and photos to help you make an informed decision.

How do I know which size or variant to choose?

Each product page includes available options such as size, color, and quantity. If you have questions about a specific product, feel free to contact us.

Still have questions?

We're happy to help! Reach out to us via our Contact page and we'll get back to you as soon as possible.